Privacy Policy

We collect the minimum information needed to respond to your enquiries and deliver our programmes.

Legal basis: We process contact form data on the basis of your consent (submitting the form) and our legitimate interest in responding to enquiries. Automatically collected data is processed under our legitimate interest in understanding how our website is used.

Retention: Enquiry data is kept for up to 24 months from last contact. Automatically collected analytics data is retained for up to 14 months before aggregation.

We use the information we hold for the following purposes:

• Responding to enquiries — to answer questions about our reading tracks, lab companion, and team programmes.
• Programme delivery — to provide access to materials and workbooks once you enrol.
• Communication — to send programme-related updates, schedule confirmations, and follow-up messages.
• Website improvement — to understand which topics and pages are most useful, so we can improve the learning content.
• Legal obligations — to comply with applicable Malaysian law when required.

We do not use your data for automated decision-making or profiling that produces significant effects for you.

If you wish to receive occasional programme announcements and new content notifications, you may opt in at the point of enquiry. You may withdraw that preference at any time by emailing [email protected].

We do not sell, rent, or trade your personal information to third parties. We may share data only in the following limited circumstances:

• Service providers — hosting, email delivery, and analytics tools that process data on our behalf under a data processing agreement. These providers may not use your data for their own purposes.
• Legal requirements — when disclosure is required by Malaysian law, a court order, or lawful authority.
• Business continuity — in the unlikely event of a merger or transfer of business, your data would transfer to a successor entity under the same protective terms.

Where service providers are located outside Malaysia, we take steps to ensure an adequate level of protection is in place for any transfer of personal data.

We apply technical and organisational safeguards appropriate to the nature of the data we hold:

• Data in transit is protected by TLS/HTTPS encryption.
• Access to personal data is restricted to staff and contractors who need it to carry out their responsibilities.
• We use access controls and periodic reviews to limit the number of personnel with elevated data permissions.
• Our hosting environment is maintained with current security patches and monitored for unusual activity.
• We review and update our security practices on a regular basis.

In the event of a personal data breach that could affect your rights, we will notify you and, where required, the relevant authority within the timeframes set by the PDPA.

Our website uses cookies — small text files stored in your browser — to remember your preferences and understand how the site is used.

• Essential cookies — necessary for the site to function. They cannot be turned off.
• Analytics cookies — help us measure page visits and identify popular content. Optional.
• Marketing cookies — used for advertising relevance tracking. Optional.
• Preference cookies — remember your settings between visits. Optional.

When you first visit the site, a notice at the bottom of the page lets you accept all cookies, manage individual categories, or decline non-essential cookies. You can update your preferences at any time on our Cookie Policy page.

Under the Malaysian Personal Data Protection Act 2010, you have the right to:

To exercise any of these rights, email [email protected] with a clear description of your request. We will respond within 21 days.

If you believe your rights have not been respected, you may raise a complaint with the Department of Personal Data Protection Malaysia (pdp.gov.my).

Our pages may contain links to external websites — for example, reference articles or tool documentation. We have no control over those sites and are not responsible for their privacy practices.

We recommend reviewing the privacy policy of any external site you visit before providing any personal information there.

Our programmes are designed for adults aged 18 and above, including students, working professionals, and engineering teams. We do not knowingly collect personal data from anyone under 18.

If you believe a minor has submitted information through our website, please contact us at [email protected] and we will promptly review and remove the data.

We may update this policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top of this page.

For significant changes, we will post a notice on our homepage or send an email to those who have provided their address. Continued use of the website after any change constitutes acceptance of the updated policy.

For privacy-related enquiries, including rights requests and complaints, please reach us through the following: